2024 Warranty Awards Winners Circle


The inaugural SSN Warranty Industry Awards were an unqualified success with a substantial portion of the industry coming together to celebrate the 2024 winners at The 14th Annual Extended Warranty & Service Contract Innovations, September 23 - 25, 2024, Palmer House Hilton, Chicago, Illinois

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“ Industry recognition was long overdue to spotlight the innovators and contributors to warranty excellence, and we must thank SSN for initiating and flawlessly executing a truly excellent first - time award ceremony so we could all celebrate the worthy winners. I am looking forward to 2025 !”, said one industry veteran present at the awards ceremony


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These awards are peer-nominated and voted on and designed to recognize and showcase innovation and excellence in the warranty and extended warranty/service contract industries. With the assistance of the Awards Steering Committee comprising experienced leaders in warranty, the industry voted for the following winners for the 2024 Warranty Innovation Award:


CATEGORY 1: INNOVATIVE PRODUCT DESIGN


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Bolt Solutions & Choice Home Warranty - Transforming the device protection industry by distributing through home warranty and covering all phones in a household




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Clayton Bodnarek,
EVP – Alternative Distribution,
Bolt Solutions


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Jim Mostofi,
Chief Executive Officer
Rely Home


CATEGORY 2: TRANSFORMATIVE TECHNOLOGY INNOVATION

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Daimler Truck & Tavant - Integration of AI into the warranty system process to ease coding and data entry.

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CATEGORY 3: CUSTOMER EXPERIENCE EXCELLENCE

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Apple - The AppleCare program has maintained excellent customer services since the introduction of the iPhone and has been exceptionally successful.

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CATEGORY 4: OPERATIONAL PERFORMANCE & ADMINISTRATIVE EXCELLENCE

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Brunswick Corporation - For the most efficient and effective claims handling processes.

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Bijoy Jha,
Vice President,
Financial Services , Brunswick Corporation

CATEGORY 5: "WARRANTY INDUSTRY CHAMPION"

To recognize one individual who, in the eyes of their peers, contributed the most to the Warranty/Service Contract industry

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Tim Meenan, Managing Partner, Meenan, P.A - Tim's practice focuses on regulatory law before numerous state agencies, with an emphasis on insurance company regulation. Tim has helped vehicle service contract, home service contract, and consumer goods service contract companies become licensed and com pliant to offer service contracts nationwide. He has assisted specialty insurers and other regulated entities with obtaining licensure. As General Counsel for several insurer trade associations, Tim has worked on regulatory and legislative matters affectin g the insurance, home warranty, and consumer goods, home, and vehicle service contract industries in Florida and nationally

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Tim Meenan,
Managing Partner,
Meenan, P.A

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Tim Meenan,
Managing Partner,
Meenan, P.A. received award from Roz Applebaum, VP Warranty Conferences, Strategic Solutions Network

Over the past year, as many of you know, we invited everyone in the warranty industry to vote on nominees for each category via this website. Once the industry selected the nominees, we then invited the industry to vote for a winner in each category. The 2-stage process was guided and vetted by our Steering Committee. And we would like to recognize and thank them here:

  • Eric Arnum, Publisher, Warranty Week
  • Travis Moore, General Counsel, Serv ice Contract Industry Council (SCIC)
  • Dan Tafel, Chief Development Officer, Ironwood Warranty Group
  • Gregory Myers, Executive Managing Director, Brown & Brown
  • Paul Swenson, Senior Vice President, Domestic & General
  • Roz Applebaum, Vice President, Warranty Innovations Conferences, SSN
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We are excited for 2025 and welcome your suggestions and participation to help the industry innovators gain the recognition and respect they so deserve. Nominations for 2025 will open shortly after The Third Annual Warranty & Service Contract Innovations for Vehicle, Home, Smart Products & Consumer Goods, scheduled for March 26-27, 2025, at the Crowne Plaza® New Orleans French Quarter – Astor, New Orleans, Louisiana. www.globalwarrantyinnovations.com

For more information and suggestions, please contact
[email protected]

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